We Heard You – Here’s How FroPro is Returning to the Quality You Love

At FroPro, we’ve always taken great pride in delivering the best possible products to our loyal customers. From our commitment to high-protein, healthy options to sourcing the finest quality ingredients here in Australia, we’ve worked hard to become a brand you can trust. However, recently, we’ve heard from some of you that things haven’t been quite right – and we want to address that directly.

We Didn’t Meet Our Own Standards

It’s no secret that over the past few months, some of our products, particularly our pizzas, didn’t hit the mark you’ve come to expect. We made some changes that, while well-intentioned, didn’t deliver the same flavour, texture, and quality that built our reputation.

You let us know, and we listened. We believe in being transparent with our customers, and it’s important for you to know that we’ve heard your feedback loud and clear. After all, without you, FroPro wouldn’t be what it is today.

Why Did We Make Changes?

Every decision we make is rooted in our mission to offer the healthiest and tastiest high-protein foods possible. We thought that adjusting our pizza base to include more fibre and protein would give you an even better product. However, while those changes aligned with our nutritional goals, the taste and texture didn’t quite measure up to the pizza experience you’ve grown to love.

What we’ve learned is that, for many of you, the original pizza was exactly what you wanted – no drastic changes needed.

Your Feedback Matters

One of the most important things we’ve learned from this experience is just how essential our customers are in shaping FroPro’s future. Your feedback isn’t just something we glance at; it’s something we actively use to guide our decisions. When you told us that the recent changes didn’t meet your expectations, we took it seriously.

We know how much our customers appreciate FroPro for the high quality of our pizzas, burritos, and more, and we’re committed to ensuring that every bite reflects that.

The Return to Quality

So, what’s next? We’ve gone back to the drawing board, not for the sake of it, but because you deserve the best. The original pizza base that so many of you have missed is coming back, along with the same quality and flavour you’ve come to know us for. We’ve redoubled our efforts to deliver the premium taste and consistency you expect from us.

We’re not just correcting the mistake – we’re focused on restoring your trust and delivering even better results. Whether it’s pizza night or a quick meal on the go, we want you to know that when you choose FroPro, you’re getting the best.

A Thank You to Our Customers

We can’t express enough how grateful we are for your continued support. We know the past few months may not have been the FroPro experience you’re used to, and we appreciate your patience as we make these improvements. Without you, FroPro wouldn’t exist, and your loyalty means the world to us.

As we move forward, we’re not just focused on fixing mistakes – we’re committed to making FroPro better than ever. We’re excited for you to try our returning pizzas, and we promise that every future product will be crafted with the same care, passion, and commitment to quality that you expect from us.

Keep the Conversation Going

As always, we’re here for you. If you have any questions, concerns, or feedback, our DMs are always open. We value your input and want to ensure that you’re happy with every aspect of FroPro – from the taste of our pizzas to our customer service.

Thank you for being part of the FroPro family. Here’s to better, tastier, and higher-quality pizzas ahead!

Team FroPro